HR Operations Manager Job Description Template

An HR Operations Manager is a key professional who ensures the smooth and effective operation of HR processes and technology to enhance the overall employee experience. Their duties include overseeing budget approvals, the implementation of new corporate policies, and the upkeep of internal HR systems. This role is integral in managing HR-related finances, policy implementation, and system maintenance, thereby contributing to the HR department’s efficient functioning and alignment with the organization’s broader objectives. 

About the Role

We at ____________ (company name) are looking for an ambitious HR Operations Manager to oversee all functions of our Human Resources department and provide support to our employees across departments. The HR professional will serve as the leader of the company’s human resources team. He/she will be required to develop policies and direct and coordinate human resources activities.

This is a great opportunity for those who are looking for a fast-paced work environment with many opportunities for growth. Ultimately, you will have to ensure our HR initiatives are cost-effective, run smoothly and contribute to a healthy work environment.

Job Brief

Are you a strategic thinker with a passion for HR excellence?  

Join us as an HR Operations Manager and help us build a foundation for employee success. 

As an HR Operations Manager, you will play a central role in overseeing, managing, and streamlining our human resources operations. Your responsibilities will encompass budget management, policy implementation, improvement of employee relations, and supervision of recruitment processes. You will be the linchpin ensuring the seamless functioning of all internal HR operations. 

Reporting Structure: You will report to [Supervisor’s Name], a key figure in our organization, and collaborate closely with the HR team. 

Duration: This is a [Specify Duration] position, offering stability and the opportunity to make a lasting impact. 

Compensation and Benefits: We offer a competitive compensation and benefits package in line with industry standards, recognizing your expertise and contributions. 

Responsibilities

HR Operations Manager’s key responsibility includes maintaining and enhancing the organization’s human resources by planning, implementing, and evaluating employee relations and human resources policies, programs, and practices.

The candidate needs to set objectives for the HR team, track progress, maintain internal HR systems and databases, and manage budgets for the growth of the company and the employees. Other duties include:

• Maintain the work structure by updating job requirements
• Overseeing the end-to-end recruitment process, from job posting to seamless onboarding for new employees. 
• Implement new company policies
• Set objectives for the HR team and track progress based on metrics
• Monitor internal HR systems and databases
• Act as a consultant to managers and staff regarding policies and procedures
• Recommend new software to address personnel needs, like performance review tools
• Address employees’ queries on issues related to compensation and labor regulations, and all other relevant topics
• Manage and oversee the whole recruiting and hiring process
• Prepare employees for assignments by establishing and conducting orientation and training programs
• Managing the administration of compensation and benefits programs, including salary reviews, bonuses, and other incentives. 
• Asses and maintain employee benefits programs and inform employees of the same
• Complete HR operational requirements by scheduling and assigning employees; following up on work results

Requirements

• Proven work experience as an HR Operations Manager, HR Manager or similar role
• Competency in working with HR Information Systems, hands on experience with Keka or similar platforms. 
• Hands-on experience with Human Resources Information Systems
• Experience designing compensation and benefits packages
• Ability to develop and successfully implement clear and fair company policies
• Excellent analytical and decision-making abilities
• Team management skills
• BSc in Human Resources Management or relevant field
• MSc in HR is a plus

Qualifications

• Bachelor’s or master’s degree in human resources, Business Administration, or a related field. 
• A minimum of [Specify years of experience required] years of HR operations experience, with significant responsibilities in areas such as recruiting, employee relations, performance management, compensation, benefits administration, and compliance. 
• At least 2 years of experience in a supervisory or team lead role within HR operations. 
• Proficiency in HR Management Systems (HRMS), with a preference for experience with UKG, and Microsoft Office applications. 
• Excellent communication and interpersonal skills to build positive working relationships. 
• Strong analytical skills with a focus on process improvement and data-driven decision-making. 
• Ability to handle confidential HR information with discretion. 
• Strong organizational and multitasking capabilities to manage multiple HR responsibilities effectively. 

Employment type- Permanent Job, Full Time

Remuneration- As per the industry standards.