We are here to support you on multiple channels
Depending on the needs, you can reach us on the following channels.
We are available Monday through Friday 10:00 AM - 6:00 PM
Email is the best and most preferred way for our customers to reach us. We are able to respond to most emails within an hour during business hours. Reach us at support@keka.com
Live chat
You will have access to live chat directly from your Keka HR web application. This is preferred channel when you have most collaborative support needs
Phone
We are available on phone too when you have pressing needs. Please note that our phone channels are limited and we only reserve a max 30 minute call per customer
Premium support
We have a conceirge service available with a dedicated account manager to support you. Please contact us for additional pricing for premium support.
