Sales Associate Interview Questions
A sales associate fuels the sales department of the company. By working closely with customers, he/she/they identify their requirements and work to cater to their queries. You want candidates who have a deep interest in your product, share similar sales values, have a zeal to drive revenue through sales with strong communication skills.
Here are some questions to help you in the search for the best talent.
- Why do you want to work for us?
- What according to you are the qualities a sales associate should possess?
- How do you define yourself?
- How do you think the company will be affected positively by hiring you?
- What do you think are the major challenges of this job?
- How do you think your past experience has helped you for your present role?
- How do you prioritize work?
- What do you think are your prime duties?
- What is the first thing you’ll focus on if you’re hired?
- What is your management style?
- What is your leadership style?
- Do you consider yourself a team player?
- Have you consistently met your sales goals in your previous jobs?
- What would you do if you dint know the answer to a client’s query?
- What according to you is excellent customer service?
- How do you get customer feedback?
- What would you do if an angry customer demands to talk to your manager?
- A customer is sad as the product they wanted is out of stock. How would you handle the situation?
- Which is your favourite product from the ones we offer? Which sales strategy would you use to sell it?
- You found a customer stealing a product. What would you do?
- You find things missing in the store. What would you do?
- How would you market temporary discounts?
- How would you handle a busier than usual store day?
- How comfortable are you working in crowded spaces?
- Tell us about a negative experience during client service.
- Tell us about your experience with a team project.
- Sell me this table.
- What would you do if you disagree with your manager over a sales tactic?
- Tell us about a time when you felt fulfilled with your job.
- Defend the remuneration package that you want.