Sales Associate Interview Questions 

A sales associate fuels the sales department of the company. By working closely with customers, he/she/they identify their requirements and work to cater to their queries. You want candidates who have a deep interest in your product, share similar sales values, have a zeal to drive revenue through sales with strong communication skills.

Here are some questions to help you in the search for the best talent.  

  • Why do you want to work for us? 
  • What according to you are the qualities a sales associate should possess? 
  • How do you define yourself? 
  • How do you think the company will be affected positively by hiring you? 
  • What do you think are the major challenges of this job? 
  • How do you think your past experience has helped you for your present role? 
  • How do you prioritize work? 
  • What do you think are your prime duties? 
  • What is the first thing you’ll focus on if you’re hired? 
  • What is your management style? 
  • What is your leadership style? 
  • Do you consider yourself a team player? 
  • Have you consistently met your sales goals in your previous jobs?  
  • What would you do if you dint know the answer to a client’s query? 
  • What according to you is excellent customer service? 
  • How do you get customer feedback? 
  • What would you do if an angry customer demands to talk to your manager? 
  • A customer is sad as the product they wanted is out of stock. How would you handle the situation? 
  • Which is your favourite product from the ones we offer? Which sales strategy would you use to sell it? 
  • You found a customer stealing a product. What would you do?  
  • You find things missing in the store. What would you do? 
  • How would you market temporary discounts? 
  • How would you handle a busier than usual store day? 
  • How comfortable are you working in crowded spaces? 
  • Tell us about a negative experience during client service. 
  • Tell us about your experience with a team project.  
  • Sell me this table. 
  • What would you do if you disagree with your manager over a sales tactic? 
  • Tell us about a time when you felt fulfilled with your job. 
  • Defend the remuneration package that you want. 

 

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