HR Operations

What are HR operations?

HR operations is a sub-function of people management that develops, strategically integrates and executes HR functionalities and imperatives.

HR operations usually include functions like:

In the 1960s, David Ulrich provided a framework that identified four distinct roles of human resource professionals: strategic player, administrative expert, employee champion, and change agent. This archetype correlates with HR operations, and today, it is rapidly evolving while helping businesses become agents of change and growth.

HR operations are strategy-driven and result-oriented. They focus on employee engagement and effective management, including payroll management and administration, recruitment, talent acquisition, technology utilization, effective working, etc. They aim to focus on operational excellence while exploring new avenues in the field of Human Resources.