Sales Coordinator job description Template[2024]

Table of Contents

    A sales coordinator’s role is crucial to completing a sales operation. They ensure the smooth functioning of the sales teams and effective execution of sales strategies. They are mainly responsible for dealing with all incoming customer orders and enquiries to ensure they are dealt with within an agreed timeline. 

     

    This sales coordinator job description template is designed for easy customization and ideal for posting on online job boards or company career pages.

    Job Overview

    Sales coordinators perform the administrative tasks behind product sales. They can provide support to sales representatives and ensure product orders run smoothly, but sales coordinators are generally not responsible for selling products. Sales coordinators assist sales managers in executing an organization’s sales initiatives and strategy. These strategies are critical to the organization’s growth and meeting its goals.

    As a sales coordinator, you will review pre-sale proposals and prepare and administer sales orders. You will also work with the production team and clients to ensure that products meet client criteria. Success in this role will be demonstrated by actively participating in the full sales process and assisting the team in driving sales growth and customer satisfaction.

    About The Role

    We are looking for a detail-oriented sales coordinator to help sales representatives meet sales targets by coordinating sales operations and maintaining positive client connections. 

    The ideal candidate will be responsible for helping with sales, assuring order satisfaction, communicating with other departments, encouraging employees, and handling administrative activities. The person must be well organized, administratively adept, and a problem solver. 

    Role:  Sales Coordinator

    Industry Type:  IT Services

    Department:  Sales

    Employment Type: Permanent

    Responsibilities

    • Create and build new client relationships by communicating effectively with sales managers and their clients.
    • Assist the sales team to manage schedules, and file important documents.
    • Ensure the adequacy of sales-related equipment or material, such as brochures, presentations, and proposals.
    • Respond to complaints from customers and give after-sales support when requested.
    • Maintain an organized and accessible filing system for sales and administrative professionals.
    • Coordinate with other departments to ensure brand consistency and increase sales opportunities.
    • Supporting the sales team in attaining sales targets.
    • Monitor the team’s progress, identifying shortcomings, and proposing improvements.
    • Assist in the preparation and organizing of promotional material or events to boost sales opportunities.
    • Act as a point of contact for urgent calls, emails, and messages when sales representatives are unavailable.
    • Provide data and guides to help the sales team develop their skills and enhance performance.
    • Monitor the team’s performance and report on metrics, such as target achievement and sales figures.

    Requirements

    • Minimum of 3 years of experience in sales positions.
    • Bachelor’s degree in business management or a related field.
    • Ability to demonstrate administrative experience quality.
    • Enthusiastic towards the role, result-oriented, and possess excellent communication skills (both written and verbal).
    • Excellent communication and coordination skills.
    • Team player with the ability to maintain company integrity and confidentiality.
    • Proficient in MS Office and sales applications.
    • Exceptional time-management and organizational skills.
    • Strong leadership and interpersonal skills.
    • Knowledge of current market regulations and trends. 

     

    Frequently Asked Questions

    1. What is a sales coordinator?

    A sales coordinator plays a crucial role in supporting sales efforts within an organization. They provide behind-the-scenes help to sales and customer service workers. Their primary role is to ensure that a company’s sales targets are met suitably.  

    2. What is the role of a Sales Coordinator?

    The role of a Sales Coordinator is pivotal in supporting sales efforts within an organization. They assist sales representatives by arranging appointments, handling administrative tasks, and ensuring accurate order management. Sales coordinators collaborate with other departments, maintain records, and manage budgets. 

    3. What does a sales coordinator do?

    A sales coordinator plays a crucial role in supporting sales efforts within an organization. They assist sales representatives by arranging appointments, handling administrative tasks, and ensuring accurate order management. Sales coordinators collaborate with other departments, maintain records, and manage budgets.  

    4. Who does a sales coordinator work with?

    A sales coordinator typically works closely with the sales team and other departments within the organization. They collaborate with sales representatives to assist in administrative tasks such as order processing, generating sales reports, and managing customer inquiries.  

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