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Office Admin Job Description Template

An Office Administrator plays a pivotal role in ensuring the smooth functioning of an organization. They are the unsung heroes who keep the office running like a well-oiled machine. From managing administrative tasks to providing vital support to staff members, the Office Administrator is an essential figure in any workplace.

About the role 

We are looking for an Office Administrator who will play a pivotal role in ensuring the smooth functioning of the organization. They will be joining us in the pursuit of our mission to uphold our customer service commitment to excellence. The ideal Office Admin should be ready to provide outstanding administrative support in a forward-thinking organization, contributing their skills to make an impact in the relevant industry.  

Job brief

 As an Office Administrator, you will help the company operate smoothly on a day-to-day basis, so that employees can perform their best. You will oversee office tasks, such as handling correspondence, maintaining records, ensuring communication within teams, and many more. Those who meet the criteria of being good at multitasking and encouraging collaboration will be the ideal fit. An Office Admin primarily excels at organization and effective communication. 

Office admin roles and responsibilities 

  • Act as a first point of contact to external vendors and guests, directing them to appropriate offices. 
  • Respond to calls and emails within the stipulated time or forward them to wherever necessary. 
  • Answer all queries professionally as per the Standard Operating Procedures (SOP). 
  • Maintain a record of visitors/calls and follow appropriate security procedures. 
  • Coordinate office operations by supervising office staff and maintaining office systems. 
  • Manage end-to-end travel requirements for C and E suite. 
  • Organize office operations and processes, such as assisting with payroll, expense reports, handling correspondence, and supporting HR-related tasks. 
  • Coordinate office repairs and maintenance. 
  • Assist finance department with book-keeping, preparation of budgets, and other tasks. 
  • Take corrective actions and ensure financial objectives are met. 
  • Manage office supplies across all floors. 
  • Assist colleagues whenever necessary and perform necessary duties when needed. 

Requirements 

  • A high school diploma or bachelor’s in office administration or any related field. 
  • Two to three years of experience as an office admin, office assistant, or any relevant role. 
  • Outstanding organization, multitasking, and communication skills. 
  • Hands-on experience with basic accounting principles and management processes. 
  • Proficiency using MS Office, QuickBooks, ERP, and other software. 
  • Customer-service oriented. 

Frequently Asked Questions 

1. What does an Office Administrator do? 

An office administrator handles clerical tasks and oversees basic office duties. They assist with finance and HR-related tasks as well. 

2. What are the duties and responsibilities of an Office Administrator?

The duties and responsibilities of an office administrator include handling clerical tasks, coordinating office operations, and managing end-to-end office requirements. 

3. What makes a good Office Administrator? 

A good office administrator has excellent interpersonal skills and is adept at multitasking. They are customer-service oriented and perform necessary duties whenever needed. 

4. Who does an Office Administrator work with?

An office administrator works with employees, managers, and clients. By working collaboratively, they ensure smooth functioning of teams and organizations.

 

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