General Manager Interview Questions

A general manager monitors the entire hierarchy of a company and becomes the prime person of contact when any wrong situation with a customer arises. The role is essential in every business as they are majorly a team leader.

While interviewing candidates, ensure you look out for their leadership, communication, time-management, training, problem-solving, multi-tasking, and emergency-handling skills as they will be exposed to these in their everyday work life.

Why do you want to work for us?
What according to you are the qualities a general manager should possess?
How do you define yourself?
How do you think the company will be affected positively by hiring you?
What do you think are the major challenges of this job?
How do you think your past experience has helped you for your present role?
How you do prioritize work?
What do you think are your prime duties?
What is the first thing you’ll focus on if you’re hired?
How do you delegate work to employees?
Tell us about a time when you had to work with multiple teams. How did you ascertain every team’s success?
How do you communicate to an employee their underperformance and ensure the message gets delivered positively?
Tell us about a time when you changed the operations or traditional work methods of your company to bring about enhanced efficiency, productivity and increased revenue. How far were you successful in doing so?
How would you describe your leadership style?
You receive an urgent complaint from a customer. They are very angry over the behaviour of one of the waiters. How do you handle the situation?
How do you motivate workers to adopt new processes and technology?
What do you think about communication between different departments? Do you think it’s vital?
Tell us about a time when you felt fulfilled with your job?
Defend the remuneration package that you want.