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Communications Director Job Description Template

The communication director’s role is to ensure the positive image of an organization. The role acts as a bridge between the company, target audience, regulatory authorities, and competition. Therefore, clear and effective communication skills are a must-have for this role.

The Communications Director is in charge of creating and executing a communication and marketing strategy. They are in charge of creating a sound image and brand value for the company. This includes overseeing all internal and external communication. In short, the Communications Director is the guardian of the organization’s image and reputation.

Job Brief

We are hiring a Communications Director who will develop communication strategies that align with the company’s goals and objectives. This will be carried through by skillfully leading and mentoring the communication team. The ideal candidate will ensure the delivery of quality work. They will build relationships with stakeholders, including customers, employees, investors, etc.

The Communications Director promotes the company’s brand and reputation. The job profile includes delivering crisis management plans. This is a key figure in shaping the company’s positive image including being socially responsible and involved in the community.

Communications Director Roles and Responsibilities

  • Carry out the internal communications plan to promote the organization’s culture, values, and mission.
  • Promote the organization’s goals through newsletters, employee events, and other activities.
  • Respond to feedback data to fine-tune the outreach strategy.
  • Work closely with senior management, HR, administration, legal and marketing teams.
  • Build external communication along with the marketing team to promote products and services to target audiences.
  • Oversee consistency of creation and delivery of marketing materials such as adverts.
  • Keep up public relations with media outlets, partners, customers, and government agencies.
  • Work seamlessly with marketing teams to support product launches, campaigns, etc.
  • Use digital and social media to build website traffic and visibility.
  • Develop crisis communication plans for all company departments.
  • Identify and prepare for setbacks.
  • Draft messages to inform stakeholders and high-profile figures to address issues capably.
  • Decide on levels of responsibility and their links during a threat.
  • Review a variety of communications materials such as pamphlets, emails, press releases, white papers, and more.
  • Create an editorial calendar that aligns with the organization’s overall communications goals.
  • Ensure that all communications materials are as per brand guidelines.
  • Ensure all communication, internal and external are compliant with laws and regulations.
  • Closely track industry trends and developments.
  • Generate goodwill at high-level conferences, summits, and events to showcase the company’s products, services, etc.
  • Monitor and report on CSR performance and impact.
  • Boost strong relationships with employees to build trust and strong teamwork.
  • Line up plans that bring out the best in employees and help them grow with the organization.

Communications Director Requirements

  • Bachelor’s degree in communication, media studies, or journalism Familiarity with the nuances of media and public relations.
  • Good presenter and skillful in interpersonal communication.
  • Possesses a leadership style that can work with different teams.
  • Strong English language skills, both written and spoken.
  • Proven experience in leading and coordinating with teams.
  • Good strategist for marketing and PR.
  • Ability to ensure quality internal and external branding via digital marketing.
  • Familiarity with Customer Relationship Management (CRM) software and marketing automation tools.
  • Knowledge of Search Engine Optimization (SEO) principles to improve website visibility and drive traffic.
  • Experience with web analytics tools.
  • Ability to analyze website metrics to inform content and marketing strategies
  • Experience with video production and editing.
  • Drive to create and edit video content for use in marketing materials.
  • Strong data analysis skills and statistical analysis.
  • Proven experience in formulating marketing and communication strategies.
  • Familiarity with email marketing software.
  • Ability to multi-task and work under pressure.
  • A positive attitude and passion for the communications profile.

Education and Experience Requirements

  • Bachelor’s degree in communications or related field (Master’s preferred)
  • 5-7 years of experience in communications or public relations
  • Expertise in strategic communications, team leadership, and industry knowledge
  • Excellent written and verbal communication skills
  • Proficiency in digital and social media platforms
  • Strong relationship-building and problem-solving abilities


1. What is the goal of a Communications Director?

A Communications Director conveys the organization’s message successfully. They protect organizational reputation by developing and executing effective communication strategies. The Communications Director plays a key role in crisis management. They help create communication plans to address issues that may arise.

2. What are the technical skills one requires to be a Communications Director?

An effective Communications Director should have excellent written and verbal communication skills. They must write effectively in a variety of styles and formats. They should have strong interpersonal skills. They must build and maintain relationships with stakeholders at all levels and act as a mentor to teams. Other technical skills include project management skills and experience with digital marketing and social media.

3. What are the soft skills one requires to be a Communications Director?

Along with technical, analytical, and problem-solving abilities, the applicant should also possess some soft skills. They must have attention to detail and effective interpersonal skills. They need to work independently and/or as part of a team. Other important soft skills include creativity, adaptability, and a willingness to learn and stay up-to-date with new technologies and trends in the field.

4. What is the salary of a Communications Director in India?

The salary of a Communications Director in India varies based on factors such as the size and type of the organization, location, and years of experience. The average salary for a Communications Director in India is around INR 1,800,000 per year.

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