2020 will be looked upon as the year of the biggest ‘remote working experiment’. As businesses are slowly opening in the new normal, remote working is here to stay for a long time as we fear that the world will never be the same again as before the pandemic.

Gallup mentions that while they reported 39 percent of the US workforce was working remotely in 2012, the number has gone up to 62 percent in the first half of April 2020. Remote working is going to be the new normal — so let’s check out what are the top five trends in remote working and how your organization fairs in the trend.


One of the biggest trends in 2020 remote working — is R.O.W.E or ‘result is the only work environment’. As the trend is catching up, organizations will slowly shrink their physical offices and let their employees work remotely. The focus will be given more where employees go completely autonomous delivering results irrespective of their location.

All that will matter is the result that you deliver and not your attendance at work. Managers and supervisors will function more like mentors or guides, to bounce off ideas; micromanaging employees will be a passé. More than degrees and experience, the skill will now matter more. On the other hand, an employee needs to be self-directed and motivated to stay put with the pace.

Greater Emphasis On Best Practices

As businesses are reshaping and streamlining their operations, remote teams are now getting more inclusive and sharing best practices. Team members are opting for a collaborative model where best practices are shared and discussed to get the work done and delivered more effectively and efficiently.

Be it meeting etiquettes, scheduling time for socializing, making oneself visible at work, or drawing the line between work and life, teams are constantly exchanging ideas to be more efficient in delivering results.

Technology-Driven Process

Needless to say, technology is playing a crucial role in this shift. From schools to corporations everyone is adapting to new technologies at a rapid rate. Employees are leveraging technologies to get their job done faster. Technology is also helping them embrace remote work life with more confidence.

Collaborative tools like Slack, Teams, and Zoom are now everyday tools. Similarly, project management tools like Trello are proving to be vital. As travel is restricted globally for an indefinite time, companies are taking their business into clouds for better and faster integration and collaboration.

With businesses moving digital, the threat of cybersecurity is on the rise. So, companies need to move quickly to secure themselves from the threat and vulnerability.

Employee Engagement On The Rise

Employee engagement is not new. Companies had been investing heavily in employee engagement long before the pandemic struck. But, since then the business scenario has changed. Employees who were not used to remote working, are being asked to work remotely all of a sudden.

Those who were not familiar with the whole process may find it an overwhelming experience. To add to that, no physical contact with their team, colleagues, and supervisors could make the situation worse.

Remote working can make the employees feel lonely and so employee engagement needs to be a top priority for employers in 2020. Companies would be sponsoring more self-paced learnings, weekly video check-ins with HR leaders, and defining a clear path of career progression.

Empathy Is A Virtue

It is now time that employers are more empathetic towards their employees. They are converting stringent work policies to be more flexible to help their employees adjust to remote working.  Some organizations are regularly organizing huddle sessions to send out a positive message that they care about and are there to hear out their employees.

It is also time for leaders to put their leadership skills to good use. How they provide comfort and identify employees who are unable to cope and need help will play a crucial role in the coming days to determine how businesses perform. Here are some tips on how to manage your workforce during the time of the crisis.

Remote working has opened up a new avenue for everyone. From corporates appearing in their best business suites for client meetings to shifting to virtual meetings, businesses are changing their outlook and devising new ways to streamline their business to make it more efficient and convenient. Time will tell how the global business landscape adapts and changes in the coming months.