Oliva attained 85% punctuality across its 65 locations with Keka

Oliva is a leading chain of skin & hair clinics in India. With 65 branches in 7 major cities, tracking and recording the OPD hours of consultants across locations became a challenge for the old ERP system as it lacked biometric integration. Eventually, manually extracting biometric data led to a constant loss in employee data. The company realized that ERPs are not enough in the service industry as service delivery is a very human thing and it depends on your people. While searching for a modern HRMS, Keka’s user experience stood high amongst all HRMS solutions and prompted Oliva to decide in its favour.

Gopala Krishna Mantha

Senior Manager

Within months of implementing Keka, we attained a remarkable increase in transparency and punctuality. It reduced our mundane tasks, and our consultants were really happy with the mobile app.

The big impact

The chemistry between Oliva and Keka produced the following results:  

  • Storage of employee data at a centralized location has eliminated the manual process of visiting all the clinics and capturing attendance. 
  • Location heads do not have to visit the clinics anymore to manually check the consultants’ presence in that location. 
  • Separate reports based on location related to attendance, leaves, payroll, shifts, etc. provides HR an analytical view of the performance of each area. 
  • 45% increase in productivity. 

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Industry

Pharmaceutical

Location

Hyderabad, India

Employees

750

Whose idea was it to automate HR?

The leadership team

Time taken for decision

30 days

What do you do now with the saved time?

Spend more time on business planning

Download detailed case study