ICM Capital shifts from Email Approvals to Automation

ICM is a UK-based global multi-regulated financial service provider offering access to a diverse range of trading products. After expanding across other countries, the increased employee count requested a transformation of processes like attendance, leave, payroll, and more. Long email chains containing queries, requests, or approvals were no long-term solution. To streamline the processes in the organization, ICM Capital onboarded Keka's automation ship.


IT Specialist

Keka is an excellent software for us right now, we believe as we will start using all other modules, we will get some really great insights. Still looking forward to it, taking one step at a time.

The big impact

The collaboration between ICM Capital and Keka changed the leave, attendance, and other processes for good:  

  • Configuring leave types in the portal is now a one-time act. HR can even download various reports on leave with a click. 
  • The employees don’t need to fill leave application forms and submit them to the HR, manager by email for approval. The entire process is automated. 
  • Real-time location tracking means an employee’s location is not an issue anymore.   
  • On the mobile app, easy access to processes like policy tracking, attendance marking, expense management, etc., has made employee lives easier. 




London, UK



Whose idea was it to automate HR?

The CEO suggested the HR Manager

Time taken for decision

30 days

What do you do now with the saved time?

Able to manage more tasks in less time

Download detailed case study

cookie image

By clicking “Accept", you consent to our website's use of cookies to give you the most relevant experience by remembering your preferences and repeat visits. You may visit "cookie policy” to know more about cookies we use.