We all know the positive relationship that exists between higher employee engagement and better business outcomes. Along with this, there is also a surprising link between employee engagement and customer experience (CX).
According to Andrew Chamberlain, chief economist at Glassdoor, the top predictor of workplace satisfaction is not pay. It is the culture and the values of the organization, closely followed by th
“Clients do not come first. Employees come first. If you take care of your employees, they will take care of the clients.”
To survive in this cut throat world of recruiting the right talent, retaining them and making sure they are productive at every stage, almost every company is going through a digital transformation.
While performance management continues to be one of the most popular areas in HR, it continues to remain as one of the most neglected aspects of management. There is no point of reviews and measuring performance if it fails to achieve the end result of developing employees and keeping them engaged.
The way employees view work has seen a massive shift in the last couple of years. Work is a place where employees spend so much time on a daily basis. It takes away most of our thoughts and energies for the day.
Due recognition to top performers makes them work harder, more productive and also translates into their happiness. Only companies that invest in employee support and satisfaction can garner the advantages of a happy workforce.
We have all seen them. Shiny lines on beautiful walls within even stunning frames in swanky offices. True, they look great. But are organizational values not worth more than aesthetic wall art?
It’s that time of the year again – getting performance reviewed. Let’s face it, it’s not one of the most exciting things to look forward to.
If your employees are motivated, there is nothing they cannot do. But daily life and mundane activities can get to them, making even the most enthusiastic of employees lose their spark.